What happens if the LED turns orange when I plug in the device?

If the internal LED turns orange when you plug in your FreshAir1, this mean that a sensor cartridge is out of range or may have been damaged during shipping. Unplug the device and check the back plate to ensure that both cartridges are fully inserted. Plug the device back in, and if the light changes to orange again contact support@freshairsensor.com for a replacement cartridge.

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